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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up window will open. It contains thorough information about all the operations that you can carry out on the page in question. Each context menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge collection of instructional videos demonstrating how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, take a gaze at our comprehensive Frequently Asked Questions database, which contains questions asked by actual persons and provides real solutions. We frequently update our Frequently Asked Questions database with new Q&A's so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our great team of customer service technicians available 24-7 and ready to assist you with any question. Each support ticket you open will be answered within sixty minutes (the average trouble ticket response time is just twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com